Telehealth

FPA now offers Telehealth Services for patients during the COVID-19 crisis.  Patients scheduled for a follow-up for routine issues, medication refills or similar issues may schedule a Telehealth appointment.

If you are “sick” or have an acute issue, please call our office for an appointment or further options.

For Telehealth, follow these steps:

 

  1. Schedule a Telehealth (video or telephone) visit with one of our providers by calling (859) 278-5007.  You MUST have a SCHEDULED VIDEO or TELEPHONE visit with an FPA provider.
  2. Approximately 10 minutes before your scheduled video appointment, click on the link below for your Provider appointment.  Follow instructions.  If you do NOT have a scheduled appointment, we will not know you are waiting.  You must have an appointment scheduled.
  3. Your computer or phone will need the camera and microphone turned on.  Most smartphones will work.  This temporary Telehealth option does not require access to the FMH patient portal.
  4. Insurance will be billed, so copays & coinsurances will be applied by the insurance company and billed after insurance processes the claim.  Most insurances have said that they will cover a Telehealth visit as a regular visit during this crisis, however that is not necessarily a guarantee.