FPA now offers Telehealth Services for patients during the COVID-19 crisis. Patients scheduled for a follow-up for routine issues, medication refills or similar issues may schedule a Telehealth appointment.
If you are “sick” or have an acute issue, please call our office for an appointment or further options.
For Telehealth, follow these steps:
- Schedule a Telehealth (video or telephone) visit with one of our providers by calling (859) 278-5007. You MUST have a SCHEDULED VIDEO or TELEPHONE visit with an FPA provider.
- Approximately 10 minutes before your scheduled video appointment, click on the link below for your Provider appointment. Follow instructions. If you do NOT have a scheduled appointment, we will not know you are waiting. You must have an appointment scheduled.
- Your computer or phone will need the camera and microphone turned on. Most smartphones will work. This temporary Telehealth option does not require access to the FMH patient portal.
- Insurance will be billed, so copays & coinsurances will be applied by the insurance company and billed after insurance processes the claim. Most insurances have said that they will cover a Telehealth visit as a regular visit during this crisis, however that is not necessarily a guarantee.