Patient Centered Medical Home

FPA is Recognized Practice for being a Patient Center Medical Home
Family Practice Associates of Lexington, PSC is pleased to announce that it has been re-certified as a Level 3 Patient Centered Medical Home by the National Committee for Quality Assurance (NCQA) for using evidence-based, patient-centered processes that focus on improving the health and outcomes of its patients.


A Patient Centered Medical Home is best described as a model or philosophy that delivers comprehensive, team-based, coordinated care with an emphasis on quality and safety. The medical home has become the benchmark throughout the healthcare system for primary care and has been promoted by government and insurance programs as the leading way to improve the patient care and reduce costs to the healthcare system.


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The primary care provider uses evidence based medicine protocols and clinical decision support tools to guide medical decision making and to ensure that the patient receives the highest quality of care. The Electronic Health Record (EHR) and other information technology, such as a secure online patient portal, are used to improve communication and patient education.

Medical homes foster ongoing partnerships between patients and their clinicians, instead of approaching care as a series of office visits. By using a “whole-person” approach, patients actively participate with their provider in decision making and give feedback on whether their expectations were met. Our ultimate goal is to provide excellent care in the right place, at the right time and in a manner that best suits the patient’s needs.



Patient-Centered Medical Home – Level 3 Certified

Certification as a Patient Centered Medical Home is done by the National Committee for Quality Assurance (NCQA). Research from NCQA has shown that a PCMH can lead to higher quality and lower costs in addition to improving the experiences of the patient and provider.

To achieve Level 3 certification, Family Practice Associates of Lexington demonstrated that it has the tools, systems and processes to provide its patients with high quality care, focused on improving outcomes and meeting the patient’s needs. We are proud to be named as one of the few Level 3 Patient Centered Medical Homes in Central Kentucky!

PCMH Educational Videos and Links

For more information on Patient Centered Medical Homes, please take a few minutes to watch these informative videos and visit these following links.

Principles of the Patient-Centered Medical Home:

  • Patient Centered:
    • Each patient has an ongoing relationship with a primary care provider (PCP) trained to provide “first contact”, continuous, and comprehensive care.
    • Under direction of the PCP, FPA’s Patient Care Teams collectively take responsibility for the ongoing care of patients including assisting in coordinating the patient’s care across multiple settings, such as diagnostic testing, hospital stays and prescription management.
    • Using a “whole-person” approach, patients actively participate in decision-making and give feedback on whether their expectations of the care process are met.
    • Patients receive care when and where it is needed in a culturally and linguistically appropriate setting.
  • Comprehensive Coordinated Care:
    • A team of care providers is wholly accountable for a patient’s physical and mental healthcare needs, including prevention, wellness, acute care and chronic care.
    • Primary care includes health promotion and maintenance, disease prevention and management, counseling and patient education, and diagnosis and treatment of acute and chronic conditions. Care is coordinated and integrated by the PCP through all levels of the health care delivery system including specialists, diagnostic services, hospitalization, home health and long-term care.
    • Behavioral health is a critical component of patient care.  We will help you identify any behavioral health needs that you may have and assist in referring you for appropriate care.
  • Evidence Based Medicine:
    • To guide medical decision-making and ensure quality and safety, FPA will use clinical decision support tools and rely upon evidence-based medicine.
  • Accessible:
    • Enhanced access to care is available through same-day scheduling capabilities, extended hours, telephone advice and FPA’s secure patient portal.
  • Quality and Safety:
    • Clinicians and staff enhance quality improvement through internal communication and the use of health IT and other tools to ensure that patients and families make informed decisions about their health.
    • The electronic health record (EHR) and other forms of health information technology such as FPA’s website and secure patient portal are used to support optimal patient care, communication, and patient education.


FPA providers accept accountability for continuous quality improvement in clinical care and patient service.


NCQA is a private, non-profit organization dedicated to improving health care quality. NCQA accredits and certifies a wide range of health care organizations. It also recognizes clinicians and practices in key areas of performance. NCQA is committed to providing health care quality information for consumers, purchases, health care providers and researchers.