Family Doctor Lexington
New Patient Portal Effective Jan 1, 2014

Check out our new patient portal, Follow My Health (FMH).  FMH makes it easier for you to communicate with your provider and to get test results quicker!  Our FMH portal provides easy access through your existing Google, Yahoo or Facebook account, so you don’t have to remember additional passwords.  Don’t worry though because FMH is very secure.  Accessing FMH through your Facebook account does NOT post anything to Facebook or allow access to any users except you.

Other great features include:

  • 24/7 online access from any computer, smartphone or tablet
  • Free app from app store
  • Request Appointments and Prescription Refills online
  • View lab and test results online
  • Send and receive secure messages from your provider and our office staff
  • Option to receive reminders and notifications via text message
  • Maximum security to protect patient information

 

FMH Video –  Please click to view a short educational video on the benefits of signing up for FollowMyHealth.

FMH Benefits Video –  Please click to view a short video on the benefits of the FollowMyHealth patient portal.

Walk Through Documents –

  • Existing Account: If you have signed up for FollowMyHealth already and have an account, click the Log In button.
  • E-mail Invitation: If you received an e-mail invitation from FPA regarding the portal, please follow the instructions and links from the e-mail to sign up for FollowMyHealth.  You may need to check your junk mail folder for an invitation from noreply@followmyhealth.com .
  • New Account: After clicking the Log In button above, you can click the Create a New Account button to create your FMH account.

Instructions for Prescription Renewals:   Login to FollowMyHealth with your active account.  Click the “My Health” tab then click the “Medications” tab.  Find the medication that you need to refill and click the Pill Bottle icon to send us refill request.  If the pill bottle icon is not active, then you can send us a general message by clicking “Send Message” at the top of the page.

Privacy reminder: The FollowMyHealth portal will contain your private health information so please be sure not to share your logon and password to your online portal.

Support:

If you have any issues with signing up for FollowMyHealth, refer to the support documents and training videos at the top of this page.  If you still need assistance, you can contact us at FMHSupport@fpalex.com or (859) 278-5007.

Attention Intuit/MedFusion Portal Users:

If you used our previous portal from Intuit/MedFusion, then please read the information below carefully.

On Dec 30th, 2013, FPA will discontinue using the Intuit portal for new health information and will transition to FollowMyHealth. This means that you will not be able to request appointments, prescription refills or send provider messages through the Intuit/MedFusion portal.

You will need to register for the new FollowMyHealth portal to perform those functions. Please contact our office after January 1st, 2014 to receive an invitation to the new FollowMyHealth portal. Then logon to view your health information and communicate with FPA online!

You may continue to access your old information on the Intuit/Medfusion portal by clicking this link:  https://myhealth.intuit.com/phr/login, but it will not contain new medical information in 2014.

 If you have any questions about the portal, please contact our office at (859) 278-5007 or FMHSupport@fpalex.com.